Ticket Information for The Pet Bus

Upon making a confirmed reservation and receipt of required paperwork you will receive access to your Pet Bus ticket. Your pet's ticket is available in 2 convenient formats.

Tickets by US Postal Mail

These tickets are purchased and delivered by first-class U.S. mail. Mailing days are days on which U.S. mail is delivered and excludes the day of purchase, Sundays and holidays.

Print at Home Tickets

This option allows you to print your ticket online and print it at home on your printer and proceed directly to the bus stop with your printed ticket. We will provide you with instructions on how to print and access your ticket online. Ensure all pop-up blockers are turned off so ticket can be served. Printed ticket(s) along with valid pet parent photo ID will be required at point of origin. Tickets are limited to the time and date of travel and are non-refundable unless otherwise specified.

To Redeem Your Pet Bus Ticket

Your pet will present The Pet Bus ticket to the driver before boarding at the assigned bus stop. Each ticket will have a QR code with additional information pertaining to your pet and pet's particular travel details.

Payment Options for Ticket

For your convenience we accept credit cards, checks, and money orders. Please review our Refund + Exchange policy prior to ticket purchase. In certain cases we may require a valid photo id to accompany credit card purchase.